Frank Keane Volkswagen

Frank Keane Volkswagen

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Frank Keane Volkswagen

Frank Keane Volkswagen Frank Keane Volkswagen

4.7

Overall Rating

(391 Reviews)

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Frank Keane Volkswagen

Dealer reviews

The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.7

Overall Rating

(391 Reviews)

After Sales

4.6

Sales

4.8

After Sales

4.6

5 stars		77%
4 stars		16%
3 stars		3%
2 stars		1%
1 star		3%

Sales

4.8

5 stars		91%
4 stars		4%
3 stars		5%
2 stars		1%
1 star		0%

All Reviews

Frank Keane Volkswagen

After Sales

After Sales

8/7/2019

Staff were v friendly and polite. I got no explanation of what was done to my car though. It was a recall which was explained by letter but I wasn't told anything about it on the day. I would like to know if there was an actual problem found in my car. ... Read more

Frank Keane Volkswagen

After Sales

After Sales

8/2/2019

Nice easy booking, quick confirmation and assistance, allowed me drop car evening before and professional service team. Car driving well afterwards (it's been less than 24hrs) but have belief this will last. Car cleaned thoroughly ... Read more

Frank Keane Volkswagen

After Sales

After Sales

8/2/2019

Repair carried out in timely and efficient manner
Total satisfaction all round.

Frank Keane Volkswagen

After Sales

After Sales

7/30/2019

Staff are very friendly, welcoming, efficient and polite. I was very kindly offered some refreshments and generally made welcome by all staff members I encountered. My car was ready ahead of schedule and I was kept updated by email and phone calls. I'm very happy with the service provided and the high level of communication. I look forward to my next visit! ?? ... Read more

Frank Keane Volkswagen

After Sales

After Sales

7/29/2019

My car was ready in less time than expected and everything that was being done to my car was explained.

Frank Keane Volkswagen

After Sales

After Sales

7/25/2019

I couldn’t fault the service from my reminders to booking over phone and staff on day of service

Frank Keane Volkswagen

After Sales

After Sales

7/24/2019

Personal touch .Always friendly willing to help

Frank Keane Volkswagen

After Sales

After Sales

7/24/2019

The staff were friendly and efficient

Frank Keane Volkswagen

After Sales

After Sales

7/24/2019

Everything was satisfactory!

Frank Keane Volkswagen

Sales

Sales

7/23/2019

The sales team were very helpful, I was asked if the t-roc might be a better model to try and while I also liked the t-roc I wanted the bigger Tiguan, I didn’t get an impression of a very pushy sales pitch to maximise commission. The focus throughout my experience was very much customer service and value for money. The test drive before making the final decision to buy and the run through the car at handover stage were very helpful. At the run through stage I was taken through all the features and also taken to drive the car, both with the handover person driving and me as passenger and also after with me driving and the handover person as passenger to ensure I was comfortable with it before driving it away from the dealership. ... Read more

Frank Keane Volkswagen

Liffey Valley Motor Mall , Dublin 22

Sales

01 426 2000

Mon-Fri

09.00-18:00 (Closed Aug 5th)

Sat

10:00-16:00 (Closed Aug 3rd)

Sun

Closed

Service

01 426 2050

Sat 3rd

Closed

Mon 5th

Closed

Mon-Fri

07:30-18:00

Sat

09:00-13:00

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