Frank Keane Volkswagen

Frank Keane Volkswagen

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Frank Keane Volkswagen

Frank Keane Volkswagen Frank Keane Volkswagen

4.8

Overall Rating

(472 Reviews)

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Frank Keane Volkswagen

Dealer reviews

The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.8

Overall Rating

(472 Reviews)

After Sales

4.6

Sales

4.9

After Sales

4.6

5 stars		75%
4 stars		18%
3 stars		4%
2 stars		2%
1 star		2%

Sales

4.9

5 stars		92%
4 stars		5%
3 stars		2%
2 stars		1%
1 star		0%

All Reviews

Frank Keane Volkswagen

After Sales

After Sales

6/5/2019

They talk nicely but when comes to work I think it could be done to higher standards Always a problem even after lying top price to fix it .. Im always seen myself going back over .. Went got a bulb changed and still on the computer that it needs to be changed .. this not first time I’ve got worked done and had to go back to the store .. the 3rd time now.. I actually think there scammers and wouldn’t go back to main dealer again ... I’m not happy with service for the price I pay ... last time I was told need two new tires and I said that’s crazy as I purchase them from yous 2 month previous and he looked at me .. like really I take days off work and lose money and then left taken more off to go back over .. it’s kot professional in my eyes ... Read more

Dealer comment

6/5/2019

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience has not met your expectation. We have tried to make contact with you on numerous occasions, without success. Our records indicate that on your initial visit, the wrong set of bulbs were purchased at our Parts Department. After returning to purchase the correct LED bulbs a new quotation was provided. Thank you again for your feedback and we are more than happy to discuss this with you in more detail should you wish to contact us. Kind Regards Frank Keane Volkswagen ... Read more

Frank Keane Volkswagen

After Sales

After Sales

6/5/2019

Prompt service from the moment I rang to make an appointment and then someone even rang me to make sure my last full service had been ok (as my most recent visit was for a vehicle health check)! I was amazed. Very good service on the day of my health check (yesterday). ... Read more

Frank Keane Volkswagen

After Sales

After Sales

5/31/2019

Thorough

Frank Keane Volkswagen

After Sales

After Sales

5/31/2019

Great service and communication. Great staff. Easy to deal with.

Frank Keane Volkswagen

After Sales

After Sales

5/31/2019

So helpful & professional

Frank Keane Volkswagen

After Sales

After Sales

5/30/2019

Excellent service.
I was under the impression the car got a valet included in the ultimate service price however this was not done. ... Read more

Frank Keane Volkswagen

After Sales

After Sales

5/30/2019

Excellent service, quick and no hassle

Frank Keane Volkswagen

After Sales

After Sales

5/30/2019

Everything done efficiently. I was called when I was told I would be.

Frank Keane Volkswagen

After Sales

After Sales

5/29/2019

Staff very friendly and efficient. Showroom facilities are excellent and has a relaxed environment

Frank Keane Volkswagen

After Sales

After Sales

5/24/2019

I was very happy with the service and the interaction of the staff. One minor issue is that I had booked the car in at a certain time and was under the illusion this would be the time my service was to start and unaware that it would be a few hours before the car was ready. Again only a minor issue but overall a good experience and very helpful staff all round. ... Read more

Frank Keane Volkswagen

Liffey Valley Motor Mall , Dublin 22

Sales

01 426 2000

Mon-Fri

09.00-18:00

Sat

10:00-16:00

Sun

Closed

Service

01 426 2050

Mon-Fri

07:30-18:00

Sat

09:00-13:00

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