Frank Keane Volkswagen

Frank Keane Volkswagen

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Frank Keane Volkswagen

Frank Keane Volkswagen Frank Keane Volkswagen

4.7

Overall Rating

(517 Reviews)

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Frank Keane Volkswagen

Dealer reviews

The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.7

Overall Rating

(517 Reviews)

After Sales

4.6

Sales

4.9

After Sales

4.6

5 stars		76%
4 stars		16%
3 stars		5%
2 stars		1%
1 star		2%

Sales

4.9

5 stars		89%
4 stars		8%
3 stars		2%
2 stars		1%
1 star		0%

All Reviews

Frank Keane Volkswagen

Sales

Sales

2/14/2019

The various people I encountered where couterious, professional and very knowledgeable about the cars they sold. In addition I felt very much that I was listened to and efforts were made to ensure I got the best deal for me. ... Read more

Frank Keane Volkswagen

Sales

Sales

2/12/2019

Overall happy with experience. Opportunity to enhance the experience by following the sale fully from initial visit to enquire about a purchase through to delivery - engage in the full end to end experience with the customer. I felt that after the deal was made that then I was deprioritized a small bit in that on my return visit to sign finance had to come before 10 am or after 15.30 so as not to interfere with potential new sales. Tainted the experience a bit as the customer very quickly feels like a number and you lose the personal touch. ... Read more

Frank Keane Volkswagen

After Sales

After Sales

2/12/2019

The reception I received when I arrived, and the welcome from staff, and felt I was listened to about queries. ... Read more

Frank Keane Volkswagen

Sales

Sales

2/9/2019

Great customer communication from the dealership The original Polo we put a deposit on was sold and I had to select a different colour or wait for weeks to get my original choice ... Read more

Dealer comment

2/9/2019

Thank you for providing us with your feedback. We are sorry to hear that you were unable to purchase your Volkswagen Polo in your preferred choice of colour however, it is great to know that you are extremely satisfied with the overall experience and love your Volkswagen Polo. Kind Regards FKVW ... Read more

Frank Keane Volkswagen

After Sales

After Sales

2/9/2019

Only 60km range on car when given back to me. You had the car for 4days.l

Frank Keane Volkswagen

Sales

Sales

2/8/2019

Very happy with the [...] dealt with , she went through everything that I needed to know about my car, and left nothing out ... Read more

Frank Keane Volkswagen

Sales

Sales

2/7/2019

Excellent service, delighted with my new puchase

Frank Keane Volkswagen

Sales

Sales

2/7/2019

Very good and professional staff in FK Liffey Valley.
Great support from staff.
200% satisfaction by now. ... Read more

Frank Keane Volkswagen

Sales

Sales

2/6/2019

Very good level of service. Met by sales person and treated well. Felt like given enough time to make decisions and provided with a lot of relevant information. Queries responded to within short time periods. Pick up of car was well handled and given a lot of practical information. ... Read more

Frank Keane Volkswagen

Sales

Sales

2/6/2019

A very enjoyable experience. It was a pleasure dealing with Frank Keane VW. The customer service was outstanding. [...] return for service if our new car and to buy again in the future ... Read more

Frank Keane Volkswagen

Liffey Valley Motor Mall , Dublin 22

Sales

01 426 2000

Mon-Fri

09.00-18:00

Sat

10:00-16:00

Sun

Closed

Service

01 426 2050

Mon-Fri

07:30-18:00

Sat

09:00-13:00

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