The service was carried out efficiently, on time and there was communication throughout.

Efficient and friendly service.

I thought the boot of the car would be vacuumed. Overall very happy with the service and will definitely be back. ... Read more

Excellent service

Very efficient, lease car given while work was done was very helpful, everyone very kind and welcoming

The Service was carried out to a high standard as expected but when washing the car, it was clearly a rush job. There was still dirt all over the car when it was returned to me. For the money I had to pay for the service, I would expect that the car be cleaned to the highest level. This was disappointing to say the least When booking in for the service, I had requested to remain in the dealership. It was mentioned that there was WiFi available. When I arrived to hand in my keys, there was no mention of anything so I assume they did not know I had requested this. At that point, it was better to just leave and go elsewhere.
Also, when having my car serviced previously, there was always a video taken by the mechanic that was sent to my phone detailing the current state of tyres, brake pads etc. but this seems to have stopped? ... Read more

Thank you for providing us with your feedback. We are truly sorry to hear that your vehicle wasn’t
cleaned to a higher standard. We do offer a complementary wash and vac with each service and again I apologies that this wasn’t carried out correctly. We take all customer feedback very seriously and we will review our car washing process. Free Wi-Fi is available within our dealership and we welcome all customers to relax in our waiting area while their vehicle is in for repairs. Thank you for acknowledging that your service was carried out to a high standard and we look forward to seeing you in the future.
Kind Regards
Service Department ... Read more

When car was returned there was white gunk from car wash left on car, we asked for CarPlay software to be checked still not working and low tyre pressure notification for front left tyre was on Without mentioning names how can I show mix ups between depts ? When car was in being repaired from 6th Aug got message from [...[...]reminding me the car was due in on 13th Aug ??again lack of communication between depts ... Read more

Thank you for providing us with your feedback. We are truly sorry to hear that your vehicle wasn’t
cleaned to a higher standard. We do offer a complementary wash and vac with each service and again I apologies that this wasn’t carried out correctly. We take all customer feedback very seriously and we will review our car washing process.
Kind Regards
Service Department ... Read more

The service is always efficient and convenient.

[...] bates is a nice man and treated my queries very cordially.